Gaming is entertainment, not a burden. Soltbaji believes every member should play consciously, safely, and within their own limits. Our responsible gaming tools and guidelines are always here for you.
Soltbaji strictly prohibits access for anyone under 18.
If you're experiencing any issues, our support team is ready to help right away.
Important reminder: Gaming is for entertainment only. Chasing losses with more bets is never the answer. Know your limits and stick to them.
Responsible gaming means enjoying yourself while staying in control. At Soltbaji, that means setting a budget you can stick to, respecting your time limits, and keeping gaming fun — not letting it become a burden in your daily life.
At Soltbaji, a happy and protected member is our greatest asset. That's why we go beyond just providing gaming — we care about your mental wellbeing and financial safety. Responsible gaming isn't a restriction; it's a healthy habit that keeps your experience enjoyable for the long run.
Our platform offers a range of powerful responsible gaming tools. Use them to decide for yourself how much time and money you spend. Soltbaji's responsible gaming policy is built to international standards.
Soltbaji puts your wellbeing first. If you ever need it, we'll help you voluntarily restrict or close your account.
Responsible gaming is an ongoing habit — not a one-time rule.
Our platform provides a range of effective tools to help you enjoy a safe and enjoyable gaming experience.
Set your own daily, weekly, or monthly deposit limit. Once set, it can't be changed easily — and that's exactly what keeps you protected.
Set a time limit for how long you play in one session. When the time is up, Soltbaji will automatically alert you and end the session if needed.
Need to cool down? Temporarily close your account for anywhere between 24 hours and 30 days. You won't be able to log in during this time, but your account balance stays safe.
Choose self-exclusion for a longer break. Keep your account fully inactive for anywhere between 6 months and 5 years. During this period, no bonuses or promotions will be sent to you.
View detailed reports of your weekly and monthly gaming activity, total spending, and time spent. Clear data helps you make informed decisions.
When you reach 80% of your set limit, Soltbaji will notify you via SMS and in-app notification — giving you a heads-up before you hit your limit.
Log in to your Soltbaji account and set your gaming limits in just a few steps. It's simple and takes effect immediately.
Log in to your Soltbaji account and click the profile icon in the top right corner.
Go to "Responsible Gaming" from the profile menu.
Choose the tool that works for you — deposit limit, time limit, cooling-off, or self-exclusion.
Enter your preferred amount and duration, then click the "Confirm" button.
As soon as your limit is set, a confirmation will be sent to your mobile or email.
Soltbaji follows specific rules when it comes to changing limits after they've been set — all designed with your protection in mind.
Reducing your deposit or time limits takes effect immediately. There's no delay when it comes to protecting yourself.
To increase your limit, you'll need to wait through a 7-day cooling period. This delay is there to prevent decisions made in the heat of the moment.
Once self-exclusion is activated, it cannot be cancelled until the set period has ended.
If you have trouble using any tool or find yourself in an urgent situation, contact our live chat support.
Gaming addiction develops gradually. If you notice any of the signs below in yourself, take action right away.
If you notice any of the signs above in yourself — Contact Soltbaji support immediately or activate self-exclusion. This is not a sign of weakness — it is a courageous decision.
Answer the following questions honestly. If most of your answers are "yes", it may be time to take a break.
If 2 or more of your answers are "Yes", please speak with our support team. Consider a cooling-off period or self-exclusion.
Before you play, decide the maximum amount in BDT you're willing to spend in that session. Stick to that limit.
Set a timer. When it goes off, end the session — win or lose.
When your budget is gone, stop for the day. Chasing losses only makes things worse.
Avoid gaming when you're angry, frustrated, or feeling low. You're less likely to make good decisions in that state.
Take at least a 10–15 minute break every hour. Get up, walk around, drink some water.
You don't have to face this alone. Soltbaji and specialist organisations are always here to support you.
Click the chat button at the bottom right of the Soltbaji website for instant support.
Email us at [email protected]. We typically respond within 24 hours.
Consulting a mental health professional is the most effective solution for gaming addiction.
Talk openly with family and friends. Their support can make recovery much easier.
Find answers to the most frequently asked questions about responsible gaming right here.